Koentji

Terms of Service

Last updated: October 11, 2026

These Terms of Service (the "Terms") are a legally binding agreement between you and Ade Rizki Wahyudi ("Koentji", "we", "us" or "our"). They govern your use of The Cats Royale, our other games, websites and related services (together, the "Service"). Our Privacy Policy explains how we handle personal data and forms part of these Terms.

By installing, accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Using the Service

1.1 Eligibility

You must be at least 13 years old to use the Service. If you are under the age of majority where you live (18 in Indonesia), you may use the Service only with the consent of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use, including purchases.

1.2 Accounts

You may play as a guest or sign in with Google or Apple. Guest accounts can be lost if you uninstall the app, reset your device, or do not log in for 90 days. Link your account to keep your progress.

You are responsible for all activity on your account and for keeping your sign-in credentials secure. Each account is personal. You may not sell, buy, share, transfer or lend accounts, and we may close accounts used in breach of this rule.

Player names must not be offensive, misleading, impersonate another person, or infringe anyone's rights. We may change or remove any player name.

1.3 License

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable license to download and use the Service on devices you own or control, solely for your personal, non-commercial entertainment.

1.4 Rules of conduct

You agree that you will not, and will not help anyone else to:

  • use cheats, bots, scripts, macros, automation, memory or packet editors (such as Cheat Engine or GameGuardian), speed hacks, modified or unofficial clients, or any software that interacts with the Service in an unauthorized way;
  • exploit bugs, errors or design flaws, or fail to promptly report such issues to us;
  • manipulate matches or rankings, including arranging outcomes, intentionally losing, or using multiple accounts;
  • buy, sell, trade or gift accounts, Virtual Items or game services outside the Service, or use unauthorized resellers;
  • copy, modify, translate, reverse-engineer, decompile, disassemble or create derivative works of the Service, except as allowed by mandatory law;
  • interfere with, disrupt, overload, probe or attack our servers, networks or security measures;
  • use the Service for commercial purposes, gambling or any unlawful purpose, or in violation of applicable sanctions or export laws;
  • harass, threaten or harm other players, or use offensive player names.

1.5 Enforcement

If we reasonably believe you have breached these Terms, we may, with or without notice:

  • issue a warning;
  • reset or remove progress, rankings or Virtual Items obtained unfairly;
  • temporarily suspend or permanently terminate your account and access to the Service.

You will not receive a refund or compensation for lost Virtual Items when an account is suspended or terminated for a breach. You may contest a decision by contacting us.

2. Ownership

The Service, including its software, code, characters, artwork, animations, music, sound effects, text, trademarks and logos, and all related intellectual property rights, is owned by Koentji or its licensors and is protected by law. Except for the limited license in section 1.3, you receive no rights in the Service. Your account and its contents are owned by us.

3. Virtual Items

The Service includes virtual currency (such as Coins and Diamonds) and virtual goods (such as cards, chests and card packs) (together, "Virtual Items").

  • Virtual Items are licensed to you; you do not own them. They have no monetary value, are not legal tender or property, and cannot be redeemed for money, goods or services from us or anyone else.
  • Virtual Items may not be transferred, sold or traded, except as specifically enabled within the Service.
  • We may manage, regulate, modify, rebalance, limit or remove Virtual Items at any time, for example in game updates.
  • Card packs and chests contain randomly selected items. The probability of receiving each rarity is shown in the Service before purchase.

4. Purchases and payment

4.1 Purchases

You may purchase Virtual Items with real money through the Apple App Store or Google Play. Purchases are processed by the store under its terms, and you agree to pay all applicable prices and taxes. Prices may vary by country and may change at any time.

Virtual Items are delivered to your account after the store confirms the payment and our servers verify the purchase.

4.2 Refunds

All purchases are final and non-refundable, except where required by applicable law or the refund policy of the store. Refund requests must be submitted to Apple (reportaproblem.apple.com) or Google (Google Play order history).

If a purchase is refunded, reversed or charged back, we may remove the corresponding Virtual Items, including items obtained with them, and may suspend the account if the balance becomes negative.

4.3 EU, EEA and UK consumers — right of withdrawal

Virtual Items are digital content delivered immediately after purchase. By completing a purchase, you request immediate delivery and acknowledge that you lose your statutory 14-day right of withdrawal once delivery has started.

4.4 Rewarded ads

Some rewards are available by voluntarily watching ads. A reward is granted only after our advertising partner confirms the ad was completed. Daily limits apply, and we may change or remove ad rewards at any time.

5. Updates and availability

The Service requires an internet connection. We may update, change, patch or discontinue any part of the Service at any time, and you may need to install updates to continue playing. We do not guarantee that the Service will always be available. Maintenance, outages and events outside our control may interrupt it.

We may stop offering the Service. If we do, we will give at least 30 days' notice in the Service. Unused Virtual Items will be lost, except where applicable law requires otherwise.

6. Termination

You may stop using the Service and delete your account at any time in Settings › Delete Account, or as described on our account deletion page. Deletion is permanent and all Virtual Items will be lost.

We may terminate these Terms or your account as described in section 1.5, or if we discontinue the Service. Sections 2, 3, 6, 7, 8, 9 and 10 survive termination.

7. Disclaimer of warranties

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied. This includes warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. Some jurisdictions do not allow the exclusion of implied warranties, so some of these exclusions may not apply to you.

8. Limitation of liability and indemnity

To the maximum extent permitted by law, Koentji and its owners, employees and partners will not be liable for any indirect, incidental, special, consequential or punitive damages. This includes loss of profits, data, progress or Virtual Items, arising from or related to the Service.

Our total liability for all claims relating to the Service is limited to the amount you paid us in the six (6) months before the event giving rise to the claim. If you paid nothing, your sole remedy is to stop using the Service.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, for fraud, for gross negligence or wilful misconduct, or any liability or consumer right that cannot be limited under applicable law.

You agree to indemnify us against third-party claims, damages and reasonable costs arising from your breach of these Terms or misuse of the Service, to the extent permitted by law.

9. Governing law and disputes

These Terms are governed by the laws of the Republic of Indonesia, without regard to conflict-of-law rules.

Before starting any formal proceeding, you agree to contact us at support@koentji.games and try in good faith to resolve the dispute informally for at least 30 days.

Disputes that are not resolved will be settled by the District Court of Central Jakarta (Pengadilan Negeri Jakarta Pusat). However, if you are a consumer, you keep the protection of mandatory laws of your country of residence and may bring a claim in your local courts. Consumers in the EU may also use the European Commission's online dispute resolution platform at ec.europa.eu/consumers/odr.

10. General

  • Entire agreement: these Terms and the Privacy Policy are the entire agreement between you and us regarding the Service.
  • Severability: if any provision is held invalid or unenforceable, the rest remains in effect.
  • No waiver: our failure to enforce a provision is not a waiver of our right to do so later.
  • Assignment: we may transfer these Terms to a successor in a merger, acquisition or sale of assets. You may not transfer your rights under these Terms.
  • Force majeure: we are not responsible for delays or failures caused by events beyond our reasonable control.
  • Language: these Terms are written in English. If they are translated, the English version prevails to the extent permitted by law.

11. Apple App Store terms

If you downloaded the Service from the Apple App Store:

  • These Terms are between you and Koentji only, not Apple. Koentji, not Apple, is solely responsible for the Service and its content.
  • Your license is limited to use on Apple-branded products you own or control, as permitted by the Usage Rules in the App Store Terms of Service.
  • Apple has no obligation to provide maintenance or support for the Service.
  • If the Service fails to conform to an applicable warranty, you may notify Apple and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation.
  • Koentji, not Apple, is responsible for any claims relating to the Service, including product liability, legal or regulatory compliance, consumer protection and intellectual property infringement claims.
  • You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

12. Changes to these Terms

We may modify these Terms. We will post the updated version on this page and update the "Last updated" date. For material changes, we will notify you in the Service in advance. If you continue to use the Service after the changes take effect, you accept the updated Terms. If you do not agree, you must stop using the Service and may delete your account.

13. Contact

Ade Rizki Wahyudi
Indonesia
Email: support@koentji.games